The queues have been completely cleared and the issue is resolved.
Incident Start Date & Time (GMT) : 04 Jun 2022 19:00 Hrs. Incident End Date & Time (GMT) : 05 Jun 2022 12:45 Hrs.
Posted Jun 05, 2022 - 12:48 UTC
Update
The queues are gradually decreasing. We will update on further improvements.
Posted Jun 05, 2022 - 10:12 UTC
Update
The queues are gradually decreasing. We will update on further improvements.
Posted Jun 05, 2022 - 08:27 UTC
Update
The queues are gradually decreasing. We will update on further improvements.
Posted Jun 05, 2022 - 06:46 UTC
Update
The queues are gradually decreasing. We will update on further improvements.
Posted Jun 05, 2022 - 05:00 UTC
Identified
MM7 queues built within our platform are due to high traffic. The queues are decreasing gradually and we will update on further improvement.
Posted Jun 05, 2022 - 00:43 UTC
Investigating
Ticket Number :: MNOC-40301 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 04 Jun 2022 19:00 Hrs.