Delivery Issue Brazil - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-04-01 13:30 UTC
Incident End Time: 2026-04-02 01:55 UTC
Posted Apr 02, 2026 - 02:16 UTC

Update

We are continuing to investigate this issue.
Posted Apr 01, 2026 - 19:11 UTC

Update

We are continuing to investigate this issue.
Posted Apr 01, 2026 - 16:09 UTC

Investigating

We are currently observing delivery issues in Delivery Issue Brazil - Claro

Incident Start Time: 2026-04-01 13:30 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Posted Apr 01, 2026 - 14:35 UTC
This incident affected: External Connectivity (SMS - LATAM).