All the queues have been cleared. Traffic delivery has been resumed back to normal.
Incident Start Date & Time (GMT) : 2 November 2021 15:15 Hrs. Incident Start Date & Time (GMT) : 3November 2021 02:15 Hrs.
Posted Nov 03, 2021 - 02:54 UTC
Update
The queues are decreasing gradually, we will update on further progress.
Posted Nov 03, 2021 - 00:56 UTC
Update
The queues are decreasing gradually, we will update on further progress.
Posted Nov 02, 2021 - 20:25 UTC
Identified
We have investigated and found that queues are due to high traffic. We will continue to monitor and update further.
Posted Nov 02, 2021 - 17:26 UTC
Investigating
Ticket Number :: MNOC-34502 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 2 November 2021 15:15 Hrs.