Sinch Emergency Maintenance - Elastic SIP Trunking SBCs

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.

Posted Sep 23, 2026 - 04:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 23, 2026 - 03:00 UTC

Scheduled

Sinch Elastic SIP Trunking will be deploying an update on the session border controllers [SBC]. The emergency maintenance is classified as low risk, and there is no expected to impact to services. The maintenance window includes time required to revert changes if needed. The purpose of this maintenance is to:

- Maintain customer SIP headers (x-headers)
- Improved handling of rogue RTP

This is being sent as a courtesy notice in the event that you experience issues with your service during the maintenance window. For further questions, please contact us at support@sinch.com

Posted Sep 17, 2026 - 20:57 UTC

This scheduled maintenance affected: Elastic SIP Trunking (API, Inbound Calling, Outbound Calling, International Calling, 9-1-1 / Emergency Services).