DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR Traffic towards Vodafone New Zealand

Incident Report for Sinch

Resolved

Monitoring NOC team checked confirmed that the issue has been resolved, We will monitor further.

Incident Start Date & Time (GMT) : 18-Dec-2021 04:50 Hrs.
Incident End Date & Time (GMT) : 18-Dec-2021 06:20 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com

Posted Dec 18, 2021 - 07:14 UTC

Investigating

Ticket Number :: NA
Services:: DI SMS 365

Description ::

• Sinch DI Monitoring NOC is currently observing connectivity issue with Vodafone New Zealand.
• Our customers may observe potential delay in delivery of traffic bound towards the same.
• Sinch DI Support team is currently working on high priority to resolve this issue.
• Sinch DI Monitoring NOC will continue to follow-up and update you on the progress made.

Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Queue at carrier end
DR Notification : Queue at carrier end
Message Manager: : Not impacted
Extranet : Not impacted

Incident Start Date & Time (GMT) : 18-Dec-2021 04:50 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com

Posted Dec 18, 2021 - 05:46 UTC