We no longer observe connectivity issue towards one of our partner in United States. Traffic delivery has resumed back to normal.
Impact :: Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Not Impacted
Incident Start Date & Time (GMT) : 13-October-2021 00:37 Hrs. Incident End Date & Time (GMT) : 13-October-2021 03:47 Hrs.
Posted Oct 13, 2021 - 03:57 UTC
Update
We are still investigating the issue and shall update on further progress.
Posted Oct 13, 2021 - 02:05 UTC
Investigating
Ticket Number :: MNOC-33880 Services:: DI SMS 365
Description ::
• Sinch DI Monitoring NOC is currently observing connectivity issue towards one of our partner in United States. • Some of our customers may observe potential delay in delivery of traffic bound towards the same. • Sinch DI Support team is currently working with high priority to resolve this issue. • Sinch DI Monitoring NOC will continue to follow-up and update you on the progress made.
Impact :: Mobile Terminating (MT) Traffic: Queueing at carrier end. Mobile Originated (MO) Traffic: Queueing at carrier end. DR Notification : Not Impacted
Incident Start Date & Time (GMT) : 13-October-2021 00:37 Hrs.