Delivery Issue - United States

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-07-26 18:00 UTC
Incident End Time: 2024-07-27 06:15 UTC

Posted Jul 27, 2024 - 14:02 UTC

Update

We are continuing to investigate this issue.

Posted Jul 27, 2024 - 04:03 UTC

Update

We are continuing to investigate this issue.

Posted Jul 27, 2024 - 01:06 UTC

Investigating

We are currently observing delivery issues towards the United States.

Incident Start Time: 2024-07-26 18:00 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Jul 26, 2024 - 23:04 UTC

This incident affected: External Connectivity (SMS - US - ShortCode, SMS - US - Toll Free, SMS - US - 10DLC).