Delivery Issue Chile - Telefonica

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-07-16 18:34 UTC
Incident End Time: 2025-07-16 22:04 UTC
Posted Jul 17, 2025 - 00:28 UTC

Update

We are continuing to investigate this issue.
Posted Jul 16, 2025 - 21:11 UTC

Investigating

We are currently observing delivery issues towards Chile - Telefonica.

Incident Start Time: 2025-07-16 18:34 UTC

Impact: Delayed MT's/Delayed MO's/Late delivery receipts

We will update as soon as we have more information.
Posted Jul 16, 2025 - 19:31 UTC
This incident affected: External Connectivity (SMS - LATAM).