Sinch Status - Sinch Digital Interconnect | Customer Management Portal |TLS certificate renewal

Sinch Digital Interconnect | Customer Management Portal |TLS certificate renewal | # PCRSDI-11378

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.

Posted Oct 08, 2024 - 07:12 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 08, 2024 - 06:02 UTC

Scheduled

Scheduled

Start Date and Time: 08-Oct-2024 – 06:00 UTC
End Date and Time : 08-Oct-2024 - 08:00 UTC

Description:
The TLS certificate issued to the “cmp.sdi.sinch.com” domain will expire on the 29th of Oct ’24.
This TLS certificate is used by our Customer Management Portal service, and is accessed using the following URL:
https://eu5.cmp.sdi.sinch.com/SAPCMP/login#

We will be deploying the renewed certificate on the 08th of Oct ’24 at 06:00 UTC.
The renewed certificate for the “cmp.sdi.sinch.com” domain can be downloaded from the link given below and is valid from Sep 30, 2024, to Oct 28, 2025.

https://community.sinch.com/t5/SMS-365-enterprise-service/NEW-TLS-certificate-for-Sinch-Customers-who-access-Customer/ta-p/12722

Action required:
Customer management portal is accessed via a browser and most browsers auto accept new TLS certificates. If your browser does not auto accept new certificates, then customers should manually add the TLS certificate from the location provided above to their certificate stores.

Impact: None

If you have any questions or concerns, please contact your Account Manager, or send an email to essupport.digitalinterconnect@sinch.com.

Posted Sep 30, 2024 - 08:47 UTC

This scheduled maintenance affected: Sinch DI Services (E-mail 365, SMS 365 Operator RoW).