RTC - Calling and Verification Degradation

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident start time: 2023-01-07 10:00 UTC
Incident end time: 2023-01-07 10:30 UTC
Posted Jan 07, 2023 - 11:35 UTC

Investigating

We are writing to inform you that we are currently observing performance degradation affecting our Calling and Verification Service.

Incident start time: 2023-01-07 10:00 UTC

We appreciate your patience and apologize for any inconvenience experienced while this is being worked on.
Posted Jan 07, 2023 - 10:56 UTC
This incident affected: Verification (Flash Call Verification, SMS Verification) and Voice (Phone Calling (PSTN)).