Delivery Issue Mali - Telecel

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-04-16 23:47 UTC
Incident End Time: 2025-04-17 01:20 UTC
Posted Apr 17, 2025 - 03:10 UTC

Monitoring

We can observe that performance is restored.

Incident Restoration Time: 2025-04-17 01:20 UTC

We will continue to monitor for any further disturbances.
Posted Apr 17, 2025 - 02:07 UTC

Investigating

We are currently observing delivery issues in Mali - Telecel.

Incident Start Time: 2025-04-16 23:47 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Apr 17, 2025 - 00:42 UTC
This incident affected: External Connectivity (SMS - EMEA).