Delivery Issue Brazil - Sercomtel

Incident Report for Sinch

Resolved

This incident is now resolved.

Incident Start Time: 2024-07-24 16:50 UTC
Incident End time: 2024-07-24 23:50 UTC
Posted Jul 25, 2024 - 02:42 UTC

Update

We are continuing to investigate this issue.
Posted Jul 24, 2024 - 22:12 UTC

Update

We are continuing to investigate this issue.
Posted Jul 24, 2024 - 19:24 UTC

Investigating

We are currently observing delivery issues in Brazil - Sercomtel

Incident Start Time: 2024-07-24 16:50 UTC.

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Jul 24, 2024 - 17:42 UTC
This incident affected: External Connectivity (SMS - LATAM).