Delivery issues in Colombia - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-07-27 23:38 UTC
Incident End Time: 2025-07-28 12:38 UTC
Posted Jul 28, 2025 - 14:28 UTC

Investigating

We are currently observing delivery issues in Colombia - Claro

Incident Start Time: 2025-07-27 23:38 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Jul 28, 2025 - 12:32 UTC
This incident affected: External Connectivity (SMS - LATAM).