Delivery issues - CSTmovel - Sao Tome & Principe

Incident Report for Sinch

Resolved

Dear Client,

We are writing to inform you that we are observing stable performance towards the CSTmovel network in Sao Tome & Principe

Incident Start Time: 2022-02-04 16:00 UTC
Incident Start Time: 2022-02-05 02:10 UTC

We consider this issue as resolved.

We appreciate your patience and apologize for any inconvenience experienced while we were working with the operator to resolve this issue.

Please contact support@sinch.com should you require further information or assistance.

Posted Feb 05, 2022 - 04:42 UTC

Investigating

Dear Client,

We are writing to inform you that we are currently observing delivery issues towards the CSTmovel network in Sao Tome & Principe

Incident Start Time: 2022-02-04 16:00 UTC

Impact: Clients may observe delayed or failed MTs towards CSTmovel.

We appreciate your patience and apologize for any inconvenience experienced while we are working with the operator to resolve this issue.

Please contact support@sinch.com should you require further information or assistance.

Posted Feb 04, 2022 - 21:46 UTC

This incident affected: External Connectivity (SMS - EMEA).