Impact :: Mobile Terminating (MT) Traffic: No impact Mobile Originated (MO) Traffic: No impact DR Notification : No impact Message Manager: : No impact Extranet : No impact
Incident Start Date & Time (GMT) : 21 Mar 2022 22:30 Hrs. Incident Start Date & Time (GMT) : 22 Mar 2022 15:00 Hrs.
Kindly note that the issue is still ongoing, Our partners are working to resolve the situation at hand, no estimated time of resolution can be provided yet.
You will be informed as new information is available.
Thank you for your patience and understanding.
Posted Mar 22, 2022 - 12:33 UTC
Update
Kindly note that the issue is still ongoing, Our partners are working to resolve the situation at hand, no estimated time of resolution can be provided yet.
You will be informed as new information is available.
Thank you for your patience and understanding.
Posted Mar 22, 2022 - 09:00 UTC
Update
Kindly note that the issue is still ongoing, Our partners are working to resolve the situation at hand, no estimated time of resolution can be provided yet.
You will be informed as new information is available.
Thank you for your patience and understanding.
Posted Mar 22, 2022 - 06:16 UTC
Update
Kindly note that the issue is still ongoing, Our partners are working to resolve the situation at hand, no estimated time of resolution can be provided yet.
You will be informed as new information is available.
Thank you for your patience and understanding.
Posted Mar 22, 2022 - 04:31 UTC
Update
We are continuing to work on a fix for this issue.
Posted Mar 22, 2022 - 02:51 UTC
Update
We are continuing to work on a fix for this issue.
Posted Mar 22, 2022 - 01:25 UTC
Identified
Incident status: Identified
The issue has been identified, T-Mobile is having an issue with MT traffic requesting for delivery receipts. We have implemented a work around to mitigate the ongoing issue with T-Mobile by disabling delivery receipts on all MT traffic to restore MT delivery until T-Mobile has resolved the issue.
Monitoring NOC will continue to follow-up and update you on the progress made.
Posted Mar 22, 2022 - 00:29 UTC
Update
We are continuing to investigate this issue.
Posted Mar 21, 2022 - 23:24 UTC
Update
We are continuing to investigate this issue.
Posted Mar 21, 2022 - 23:20 UTC
Investigating
Ticket Number :: MNOC-38423, SAP-690 Services:: DI SMS 365
Description :: • Sinch DI Monitoring NOC is currently observing delay in delivery towards multiple tier 3 operators in Unites States. • Some of our customers may observe potential delay in delivery of MO , MT and DLR traffic towards multiple tier 3 operators in Unites States. • Support team is currently working on high priority to resolve this issue. • Monitoring NOC will continue to follow-up and update you on the progress made.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : No impact Extranet : No impact
Incident Start Date & Time (GMT) : 21 Mar 2022 22:30 Hrs.