Delivery Issue - Philippines - Smart

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-03-25 08:34 UTC
Incident End Time: 2024-03-26 00:15 UTC

Posted Mar 26, 2024 - 05:14 UTC

Update

We are continuing to investigate this issue.

Posted Mar 25, 2024 - 19:16 UTC

Update

We are continuing to investigate this issue.

Posted Mar 25, 2024 - 14:02 UTC

Update

We are continuing to investigate this issue.

Posted Mar 25, 2024 - 11:06 UTC

Investigating

We are currently observing delivery issues towards Smart Philippines.

Incident Start Time: 2024-03-25 08:34 UTC

Impact: Delayed MT's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Mar 25, 2024 - 09:21 UTC

This incident affected: External Connectivity (SMS - APAC).