We received feedback from our partners stating, there was some temporary issue at destination end which is been resolved now. currently traffic is back to normal, we will monitor further.
Incident Start Date & Time (GMT) : 22 Feb 2022 05:30 PM Hrs. Incident End Date & Time (GMT) : 22 Feb 2022 10:00 PM Hrs.
The issue is still persisting and we have been chasing our partners for resolution. There is no update at the moment, we will update on further progress.
Posted Feb 22, 2022 - 18:59 UTC
Update
Description :: • Sinch DI Monitoring NOC is still observing delay in delivery towards Celtel Zambia(ZAIN) in Zambia. • Some of our customers may observe potential delay in delivery of MO , MT and DLR traffic towards Celtel Zambia(ZAIN) in Zambia. • Support team is currently working on high priority to resolve this issue. • Monitoring NOC will continue to follow-up and update you on the progress made.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery. Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery. Message Manager: : NA Extranet : NA
Posted Feb 22, 2022 - 15:15 UTC
Investigating
Ticket Number :: NA Services:: DI SMS 365
Description :: • Sinch DI Monitoring NOC is currently observing delay in delivery towards Celtel Zambia(ZAIN) in Zambia. • Some of our customers may observe potential delay in delivery of MO , MT and DLR traffic towards Celtel Zambia(ZAIN) in Zambia. • Support team is currently working on high priority to resolve this issue. • Monitoring NOC will continue to follow-up and update you on the progress made.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery. Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery. Message Manager: : NA Extranet : NA
Incident Start Date & Time (GMT) : 22 Feb 2022 05:30 PM Hrs.