DI SMS 365 | Enterprise Messaging | Potential Delay in delivery of traffic towards multiple Airtel networks in multiple countries

Incident Report for Sinch

Resolved

We received feedback from our partners stating, there was some temporary issue at destination end which is been resolved now.
currently traffic is back to normal, we will monitor further.

Incident Start Date & Time (GMT) : 06 March 2022 16:30 Hrs
Incident End Date & Time (GMT) : 06 March 2022 18:30 Hrs

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com
Posted Mar 06, 2022 - 18:45 UTC

Investigating

Ticket Number :: NA
Services:: DI SMS 365

Description ::
• Sinch DI Monitoring NOC is currently observing delay in delivery towards multiple Airtel networks in multiple countries.
• Some of our customers may observe potential delay in delivery of MO , MT and DLR traffic towards same.
• Support team is currently working on high priority to resolve this issue.
• Monitoring NOC will continue to follow-up and update you on the progress made.

Impact ::
Mobile Terminating (MT) Traffic: Potential Delay in delivery
Mobile Originated (MO) Traffic: Potential Delay in delivery
DR Notification : Potential Delay in delivery
Message Manager: : Not Impacted
Extranet : Not Impacted

Incident Start Date & Time (GMT) : 06 March 2022 16:30 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com
Posted Mar 06, 2022 - 16:48 UTC