Delivery Issue Brazil - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-08-16 18:40 UTC
Incident End Time: 2023-08-17 10:25 UTC
Posted Aug 17, 2023 - 17:57 UTC

Update

We are continuing to investigate this issue.
Posted Aug 17, 2023 - 09:28 UTC

Update

We are continuing to investigate this issue.
Posted Aug 17, 2023 - 09:03 UTC

Update

We are continuing to investigate this issue.
Posted Aug 17, 2023 - 04:01 UTC

Update

We are continuing to investigate this issue.
Posted Aug 16, 2023 - 23:08 UTC

Investigating

We are currently observing delivery issues towards Brazil - Claro


Incident Start Time: 2023-08-16 18:40 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Aug 16, 2023 - 21:21 UTC
This incident affected: External Connectivity (SMS - LATAM).