Delivery Issue Mexico - AT&T

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-01-08 08:09 UTC
Incident Start Time: 2026-01-08 14:20 UTC
Posted Jan 08, 2026 - 18:06 UTC

Update

We are continuing to investigate this issue.
Posted Jan 08, 2026 - 13:07 UTC

Update

We are continuing to investigate this issue.
Posted Jan 08, 2026 - 10:04 UTC

Investigating

We are currently observing delivery issues towards AT&T Mexico.

Incident Start Time: 2026-01-08 08:09 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Jan 08, 2026 - 08:40 UTC
This incident affected: External Connectivity (SMS - LATAM).