Incident Start Time: 2021-02-16 12:53 UTC Incident End Time: 2021-02-16 13:15 UTC
If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com.
Posted Feb 16, 2021 - 15:00 UTC
Monitoring
Dear Client,
We are writing to inform you that delivery to Telia Sweden has normalized since 2021-02-16 13:15 UTC and queued DR have now returned. We are still working with the operator to get all information regarding the root cause and will monitor this destination closely.
We appreciate your patience while the operator worked to resolve this issue and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com.
Posted Feb 16, 2021 - 13:50 UTC
Investigating
We are writing to inform you that we are observing a service degradation towards Telia Sweden. We are working with the operator to solve this issue.
Incident Start Time: 2021-02-16 12:53 UTC
Impact: Clients may observe delayed MTs/DRs towards Telia Sweden
We appreciate your patience and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Feb 16, 2021 - 13:11 UTC
This incident affected: External Connectivity (SMS - EMEA).