Sinch Contact Pro Quarterly Maintenance - AU

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.
Posted Aug 10, 2025 - 16:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 09, 2025 - 10:00 UTC

Scheduled

Dear Customer,

We will be performing Contact Pro version upgrade as follows.

Start time: 2025-8-9 (Saturday) 10 AM UTC
End time: 2025-8-10 (Sunday) 4 PM UTC

Version upgrade will require max. 30 minutes downtime to to all channels and user interfaces.
This will take place at some point during the maintenance window.

What´s new documentation regarding the upcoming 25Q3 release can also be accessed directly from:
https://docs.cc.sinch.com/cloud/whats-new/en/index.html

For more details or questions related to the maintenance you can contact us via a support ticket:
https://tickets.sinch.com/servicedesk/customer/portal/59

Best Regards,
Sinch Contact Pro team
Posted Jul 29, 2025 - 07:49 UTC
This scheduled maintenance affected: Contact Pro (Contact Pro - AU (Australia)).
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