DI E-Mail 365 | Application Maintenance | Notification for updating the TLS certificate | CHANGE-4813
Scheduled for Mar 2, 18:00 - 21:00 UTC
Scheduled
Services :: DI E-Mail 365
PCR Number :: CHANGE-4813

Start Date and Time (GMT):: 02-Mar-24, 18:00 Hrs.
End Date and Time (GMT):: 02-Mar-24, 21:00 Hrs.

Description:

The TLS certificate issued to the “email.sdi.sinch.com” domain will expire on the 8th of March ‘24.

We will be deploying a renewed certificate for this domain, on the 2nd of March ’24 at 18:00 GMT. The renewed certificate can be downloaded from the link given below and is valid from the 7th of Feb ‘24 to the 7th of Mar ‘25.

https://community.sinch.com/t5/SMS-365-enterprise-service/NEW-TLS-Certificate-For-Sinch-Customers-who-access-Email365/ta-p/10992

Action required:

Customers who use the Email365 service and connect using the URL - https://eu.email.sdi.sinch.com/email/ are advised to add the renewed TLS certificate into their certificate stores on or before the 2nd of Mar ’24 18:00 GMT.

Impact:

Client applications connecting to the services listed above via TLS secured ports will fail if renewed TLS certificate is not added to their certificate store or they do not auto-accept new certificates.

If you have any questions or concerns, please contact your Account Manager.
Posted Feb 08, 2024 - 13:58 UTC
This scheduled maintenance affects: Sinch DI Services (E-mail 365).