Service Degradation - Dashboard

Incident Report for Sinch

Resolved

This incident has been resolved.

Posted Mar 28, 2023 - 13:44 UTC

Monitoring

A fix was deployed at 12:40 UTC, and we are monitoring for any further discrepancies.

Posted Mar 28, 2023 - 12:58 UTC

Identified

Our engineers have identified the issue and are working on resolving this issue as quickly as possible.

Posted Mar 28, 2023 - 12:35 UTC

Investigating

We are writing to inform you that we are currently facing a service degradation for Analytics and Message Search on the customer dashboard, https://dashboard.sinch.com.

Impact: Customers may not be able to use Message Search and Analytics on dashboard.sinch.com

Our engineers are working to restore service as soon as possible.

Posted Mar 28, 2023 - 11:31 UTC

This incident affected: Dashboard.sinch.com (Analytics).