Customer Support - Ticketing System

Incident Report for Sinch

Resolved

This incident has been resolved

Posted Aug 09, 2024 - 07:50 UTC

Update

We are continuing to work on a fix for this issue.

Posted Aug 09, 2024 - 05:34 UTC

Update

We are continuing to work on a fix for this issue.

Posted Aug 08, 2024 - 20:21 UTC

Update

We are continuing to work on a fix for this issue.

Posted Aug 08, 2024 - 16:05 UTC

Identified

We have identified the issue and tickets are now being created again.

Customers who have not received a ticket ID from Sinch are recommended to send in a new ticket if the issue is urgent while we work on restoring any missing tickets.

Posted Aug 08, 2024 - 13:17 UTC

Investigating

We are investigating an issue that is preventing tickets from being created

Posted Aug 08, 2024 - 13:02 UTC

This incident affected: Dashboard.sinch.com (Customer Support).