DI MMS 365 – MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-31574
Incident Report for Sinch
Resolved
This incident has been resolved. And all the queues have processed.

Incident Start Date & Time (GMT) : 21-July-2021 17:15 Hrs.
Incident End Date & Time (GMT) : 21-July-2021 21:30 Hrs.
Posted Jul 21, 2021 - 21:38 UTC
Investigating
Ticket Number ::MNOC-31574
Services:: like DI MMS 365 – MM7

Description ::

• Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. Our support team is investigating. .
• This would potentially cause delay in delivery of Multimedia messages.

Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Potential delay in delivery
DR Notification : Potential delay in delivery
Message Manager: : Not Impacted
Extranet : Not Impacted

Incident Start Date & Time (GMT) : 21-July-2021 17:15 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com
Posted Jul 21, 2021 - 17:46 UTC
This incident affected: Sinch DI Services (MM4 (MMS 365)).
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