Performance degradation - Norway - Telia

Incident Report for Sinch

Resolved

This incident has been resolved.
Posted Oct 20, 2021 - 17:13 UTC

Update

We are continuing to investigate this issue.
Posted Oct 14, 2021 - 09:47 UTC

Investigating

Dear Client,

We are writing to inform you that Telia - Norway is currently experiencing issues with DLRs.

Incident Start Time: 2021-10-14 07:00 UTC
Incident End Time: TBD

Impact: Clients may observe delayed or failed DR's from Telia - Norway. Our tests prove that MT's are unaffected.

We appreciate your patience and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Oct 14, 2021 - 09:15 UTC
This incident affected: External Connectivity (SMS - EMEA).