Service Notification - Dashboard

Incident Report for Sinch

Resolved

Dear client,

We are writing to inform you that performance has been stable since our last update and we will mark this incident as resolved.

Start Time: 2021-08-07 00:53 UTC
End Time: 2021-08-07 04:21 UTC

If you have any further questions or concerns, please, do not hesitate to reach out to support@sinch.com
Posted Aug 07, 2021 - 05:46 UTC

Monitoring

Dear Client,

Our engineers have implemented a fix and we are currently monitoring the performance.

Start Time: 2021-08-07 00:53 UTC
End Time: 2021-08-07 04:21 UTC

Thank you for your patience while we worked to restore the service.

We apologize for any inconvenience this may cause you and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Aug 07, 2021 - 04:48 UTC

Investigating

Dear Client,

We are writing to inform you that we are experiencing a service outage for the Cloud customer portal, Dashboard.sinch.com.

Start Time: 2021-08-07 00:53 UTC

Our engineers are working to restore service as soon as possible.

We apologize for any inconvenience this may cause you and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Aug 07, 2021 - 03:43 UTC
This incident affected: Dashboard.sinch.com (Payment, SMS Administration, Numbers Administration, Analytics, Customer Support, 2FA).