DI SMS 365(iSMS) | Operator Services | Potential delay in delivery of MO, MT and DLR Traffic | TT#MNOC-44690
Incident Report for Sinch
Resolved
Ticket Number :: MNOC-44690
Services:: DI SMS 365(iSMS)

Description ::
Our internal monitoring has alerted to an incident, we observed potential delay in delivery for MO & MT messages within iSMS platform for brief period of time.
Few of our customer connected to iSMS platform via SMPP may have observed potential delay in delivery for MO & MT messages during the incident


Impact ::
Mobile Terminating (MT) Traffic: No Impact
Mobile Originated (MO) Traffic: No Impact
DR Notification : No Impact
Report Manager Access : Not Impacted
Report Manager Statistics : Not Impacted

Incident Start Date & Time (GMT) : 01 Dec 2021 10:00 Hrs
Incident End Date & Time (GMT) : 01 Dec 2021 11:00 Hrs

If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.
Posted Dec 01, 2022 - 11:13 UTC
This incident affected: Sinch DI Services (SMS 365 Operator RoW).