Ticket Number :: MNOC-44690 Services:: DI SMS 365(iSMS)
Description :: Our internal monitoring has alerted to an incident, we observed potential delay in delivery for MO & MT messages within iSMS platform for brief period of time. Few of our customer connected to iSMS platform via SMPP may have observed potential delay in delivery for MO & MT messages during the incident
Impact :: Mobile Terminating (MT) Traffic: No Impact Mobile Originated (MO) Traffic: No Impact DR Notification : No Impact Report Manager Access : Not Impacted Report Manager Statistics : Not Impacted
Incident Start Date & Time (GMT) : 01 Dec 2021 10:00 Hrs Incident End Date & Time (GMT) : 01 Dec 2021 11:00 Hrs
If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.
Posted Dec 01, 2022 - 11:13 UTC
This incident affected: Sinch DI Services (SMS 365 Operator RoW).