Delivery Issue USA - AT&T

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-10-07 13:59 UTC
Incident End Time: 2026-10-07 17:46 UTC

Posted Oct 07, 2026 - 22:06 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 07, 2026 - 18:45 UTC

Investigating

We are currently observing delivery issues in USA - AT&T.

Incident Start Time: 2026-10-07 13:59 UTC

Impact: Clients may experience delayed or missing delivery receipts for Short Code and Toll-Free traffic towards AT&T United States.

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com

Posted Oct 07, 2026 - 16:59 UTC

This incident affected: External Connectivity (SMS - US - ShortCode, SMS - US - Toll Free).