CMP Portal is accessible now. This incident has been resolved.
Impact :: Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Not Impacted Message Manager: : Not Impacted CMP Portal : CMP Portal accessible now
Incident Start Date & Time (GMT) : 09th Oct 2023 08:15 Hrs. Incident End Date & Time (GMT) : 09th Oct 2023 09:46 Hrs.
A fix has been implemented and we are monitoring the results.
Posted Oct 09, 2023 - 09:47 UTC
Investigating
Ticket Number :: MNOC-50435 Services:: DI SMS 365
Description :: • Currently we are facing issue on Sinch DI CMP portal. • Sinch Support team is working actively to resolve CMP portal issue. • Customers may not be able to launch campaigns through CMP portal. • We will continue to follow up with our internal support group and will keep you posted on this incident.
Impact :: Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Not Impacted Message Manager: : Not Impacted CMP Portal : CMP Portal Inaccessible
Incident Start Date & Time (GMT) : 09th October 2023 08:15 Hrs.