We no longer observe delivery issue towards AT&T Mobility in United States.
Traffic has been resumed back to normal.
Incident Start Date & Time (GMT) : 08 Dec 2021 14:30 Hrs.
Incident End Date & Time (GMT) : 03 Feb 2022 16:00 Hrs.
Posted Feb 03, 2022 - 16:54 UTC
Update
The issue is still pending with our partner. We are chasing them for resolution, we will update on further progress.
Posted Feb 02, 2022 - 00:34 UTC
Update
We have provided the data as requested by our partner to resolve this issue and currently they are reviewing the data. We will update on further progress.
Posted Jan 29, 2022 - 18:55 UTC
Update
We are still working with our partner to resolve this issue. We will update on further progress.
Posted Jan 24, 2022 - 01:24 UTC
Update
We are still working with our partner to resolve this issue. We will update on further progress.
Posted Jan 19, 2022 - 15:03 UTC
Update
We are continuing to investigate this issue.
Posted Dec 15, 2021 - 10:21 UTC
Update
We are continuing to investigate this issue.
Posted Dec 08, 2021 - 21:42 UTC
Investigating
Ticket Number :: NA Services:: DI SMS 365
Description ::
• Sinch DI Monitoring NOC is currently observing delivery issue with AT&T Mobility in United States. • Some of our customers may observe potential delay in delivery of DR traffic bound towards the same. • Sinch DI Support team is currently working on high priority to resolve this issue. • Sinch DI Monitoring NOC will continue to follow-up and update you on the progress made.
Impact ::
Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Potential Delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 08 Dec 2021 14:30 Hrs.