Service Degradation - Dashboard
Incident Report for Sinch
Resolved
This incident has been resolved.

Incident start time: 2023-01-18 19:10 UTC
Incident end time: 2023-01-18 22:30 UTC

We appreciate your patience and apologize for any inconvenience during this period.
Please contact support@sinch.com should you require further information or assistance.
Posted Jan 19, 2023 - 00:05 UTC
Investigating
Dear Client,

We are writing to inform you that we are currently facing a service degradation for Analytics on the customer dashboard, Dashboard.sinch.com.

Incident start time: 2023-01-18 19:10 UTC

Impact: Customers may not be able to use Message Search and Analytics on dashboard.sinch.com

Our engineers are working to restore service as soon as possible.

Please contact support@sinch.com should you require further information or assistance.
Posted Jan 18, 2023 - 19:36 UTC
This incident affected: Customer Portal (Analytics).
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