We are writing to inform you that we are continuing to see a stable and expected performance towards the Altice network in the Dominican Republic. We consider this incident resolved.
Incident Start Time: 2021-07-08 07:49 UTC Incident End Time: 2021-07-08 12:40 UTC
If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Jul 08, 2021 - 19:27 UTC
Monitoring
Dear Client,
We are writing to inform you that we are able to observe normalized traffic patterns towards the Altice network in the Dominican Republic. We will keep monitoring to ensure that the traffic remains stable.
Incident Start Time: 2021-07-08 07:49 UTC Incident End Time: 2021-07-08 12:25 UTC
If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Jul 08, 2021 - 12:48 UTC
Investigating
Dear client,
We are writing to inform you that we are currently observing delivery issues towards the Altice network in the Dominican Republic.
Incident Start Time: 2021-07-08 07:49 UTC Incident End Time: TBD
Impact: Clients may observe delayed or failed MT/MO/DR towards/from the Altice network in the Dominican Republic.
If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Jul 08, 2021 - 08:39 UTC
This incident affected: Connectivity by region (SMS - EMEA).