DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-43002
Incident Report for Sinch
Resolved
This incident has been resolved.
Posted Sep 17, 2022 - 06:21 UTC
Update
NOC team is continuously monitoring the MM7 queues.

Queues are gradually decreasing.
Posted Sep 17, 2022 - 05:54 UTC
Update
NOC team is continuously monitoring the MM7 queues.

Queues are gradually decreasing.
Posted Sep 17, 2022 - 01:52 UTC
Investigating
Ticket Number :: MNOC-43002
Services:: DI MMS 365 - MM7

Description ::
Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform.
This would potentially cause delay in delivery for Multimedia messages.

Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Potential delay in delivery
DR Notification : Potential delay in delivery
Message Manager: : Not Impacted
Extranet : Not Impacted

Incident Start Date & Time (GMT) : 16 September 2022 14:15 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com.
Posted Sep 16, 2022 - 14:59 UTC
This incident affected: Sinch DI Services (MMS 365).