Delivery Issue Brazil - Sercomtel

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-03-10 04:53 UTC
Incident End Time: 2025-03-10 09:35 UTC
Posted Mar 10, 2025 - 12:02 UTC

Update

We are continuing to investigate this issue.
Posted Mar 10, 2025 - 08:02 UTC

Investigating

We are currently observing delivery issues in Brazil - Sercomtel.

Incident Start Time: 2025-03-10 04:53 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Mar 10, 2025 - 06:00 UTC
This incident affected: External Connectivity (SMS - LATAM).