Delivery issues - Ooredoo Tunisia

Incident Report for Sinch

Resolved

Dear Client,

We are able to see that the Ooredoo Tunisia network is stable and performing as expected. This incident has been resolved.

Incident Start Time: 2021-12-29 22:30 UTC
Incident End Time: 2021-12-30 10:00 UTC

If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Dec 30, 2021 - 21:49 UTC

Update

We are continuing to investigate this issue.
Posted Dec 30, 2021 - 06:29 UTC

Investigating

Dear Client,

We are writing to inform you that we are currently observing delivery issues towards Ooredoo Tunisia.

Incident Start Time: 2021-12-29 22:30 UTC

Impact: Clients may observe delayed or failed MTs towards Ooredoo Tunisia.

We appreciate your patience while we are working with the operator to resolve this issue. If you have any further questions or concerns, please, do not hesitate to reach out to support@sinch.com
Posted Dec 30, 2021 - 06:27 UTC
This incident affected: External Connectivity (SMS - EMEA).