Delivery Issue Philippines - Globe Telecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-09-22 10:04 UTC
Incident End Time: 2023-09-22 18:02 UTC

Posted Sep 22, 2023 - 19:22 UTC

Update

We are continuing to investigate this issue.

Posted Sep 22, 2023 - 17:34 UTC

Update

We are continuing to investigate this issue.

Posted Sep 22, 2023 - 14:06 UTC

Investigating

We are currently observing delivery issues towards Globe Telecom - Philippines.

Incident Start Time: 2023-09-22 10:04 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.

We will update as soon as we have more information.

Posted Sep 22, 2023 - 11:06 UTC

This incident affected: External Connectivity (SMS - APAC).