Sprint US - Delivery issues

Incident Report for Sinch

Resolved

Kindly note that impact may have included MT delivery, delivery reports and MO messages.
We have contacted the carrier and the issue has been resolved.

Incident start time: 2020-05-23 16:59 PM UTC
Incident end time: 2020-05-23 18:15 PM UTC

Please contact support@sinch.com should you require any assistance.

Posted May 23, 2020 - 18:28 UTC

Investigating

We are currently observing delays on a portion of delivery reports and MO messages from Sprint US.
We are working with the carrier to investigate the issue.

Incident start time: 2020-05-23 16:59 PM UTC

Please contact support@sinch.com should you require any assistance.

Posted May 23, 2020 - 17:57 UTC

This incident affected: External Connectivity (SMS - US - ShortCode).