Delivery Issue Honduras - Tigo

Incident Report for Sinch

Resolved

This incident has been resolved.

Posted Aug 16, 2024 - 13:35 UTC

Update

Resolved - This incident has been resolved.

Incident Start Time: 2024-08-15 16:39 UTC
Incident End Time: 2024-08-16 11:30 UTC

Posted Aug 16, 2024 - 13:09 UTC

Update

We are continuing to investigate this issue.

Posted Aug 16, 2024 - 03:00 UTC

Update

We are continuing to investigate this issue.

Posted Aug 15, 2024 - 22:07 UTC

Update

We are continuing to investigate this issue.

Posted Aug 15, 2024 - 19:05 UTC

Investigating

We are currently observing delivery issues towards Tigo Honduras.

Incident Start Time: 2024-08-15 16:39 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Aug 15, 2024 - 17:05 UTC

This incident affected: External Connectivity (SMS - LATAM).