This issue has been taken care by our internal team, It's been resolved. Queues have been processed successfully.
Posted Sep 25, 2023 - 02:44 UTC
Update
We are continuing to investigate this issue.
Posted Sep 25, 2023 - 01:23 UTC
Investigating
Ticket Number :: MNOC-50260 Services:: DI SMS 365(SMS)
Description :: Our internal monitoring has alerted to an incident, we are observing queues built within SMSx platform. Few of our customer connected to SMSx platform may observe slight potential delay in delivery for MO, MT & DR messages.
Impact :: Mobile Terminating (MT) Traffic: Slight impact Mobile Originated (MO) Traffic: Slight impact DR Notification : Slight impact Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 24 September 2023 23:45 Hrs.
If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.
Posted Sep 25, 2023 - 01:19 UTC
This incident affected: Sinch DI Services (SMS 365 Operator RoW, SMS 365 Operator US).