DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-46598
Incident Report for Sinch
Dear Client,

We are writing to inform you that queues are cleared and the issue has been resolved.

Incident Start Date & Time (GMT) : 14 March 2023 17:30 Hrs. GMT
Incident End Date & Time (GMT) : 15 March 2023 01:00 Hrs. GMT

We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to operatorservices.noc@sinch.com
Posted Mar 15, 2023 - 01:26 UTC
Ticket Number :: MNOC-46598
Services:: DI MMS 365 - MM7

Description ::
Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform.
This would potentially cause delay in delivery for Multimedia messages.

Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Potential delay in delivery
DR Notification : Potential delay in delivery
Message Manager: : Not Impacted
Extranet : Not Impacted

Incident Start Date & Time (GMT) : 14 March 2023 17:30 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com.
Posted Mar 14, 2023 - 18:45 UTC
This incident affected: Sinch DI Services (MM4 (MMS 365)).