Delivery Issues Benin - Moov

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-09-13 08:48 UTC
Incident End Time: 2025-09-13 20:14 UTC
Posted Sep 13, 2025 - 23:09 UTC

Update

We are continuing to investigate this issue.
Posted Sep 13, 2025 - 18:45 UTC

Update

We are continuing to investigate this issue.
Posted Sep 13, 2025 - 16:04 UTC

Investigating

We are currently observing delivery issues in Benin - Moov.

Incident Start Time: 2025-09-13 08:48 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Sep 13, 2025 - 14:33 UTC
This incident affected: External Connectivity (SMS - EMEA).