We are writing to inform you that queues were due to high traffic and have been cleared. We will consider this issue as resolved.
Incident Start Date & Time (GMT) : 27 May 2022 18:00 Hrs. Incident End Date & Time (GMT) : 27 May 2022 22:30 Hrs.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com.
Posted May 28, 2022 - 00:41 UTC
Identified
Ticket Number :: MNOC-40155 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform due to high traffic. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 27 May 2022 18:00 Hrs.