Delivery Issue Brazil - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-04-24 12:25 UTC
Incident End Time: 2024-04-24 21:57 UTC
Posted Apr 25, 2024 - 01:17 UTC

Update

We are continuing to investigate this issue.
Posted Apr 24, 2024 - 21:07 UTC

Update

We are continuing to investigate this issue.
Posted Apr 24, 2024 - 18:01 UTC

Investigating

We are currently observing delivery issues towards Brazil - Claro.

Incident Start Time: 2024-04-24 12:25 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information
Posted Apr 24, 2024 - 15:37 UTC
This incident affected: External Connectivity (SMS - LATAM).