Delivery Issue US Verizon

Incident Report for Sinch

Resolved

We are writing to inform you that Message delivery has returned to normal and we have been informed by our Toll Free number provider that the issue is resolved.
Start time: 2020-01-08 14:28 UTC
End time: 2020-01-08 14:56 UTC

Posted Jan 08, 2020 - 22:58 UTC

Investigating

We are observing MT & MO delivery issues to Verizon US as of 2020-01-08 13:56 UTC
Impact: Clients may notice delayed Toll Free MT and MO to and from the Verizon US

Posted Jan 08, 2020 - 15:21 UTC

This incident affected: External Connectivity (SMS - US - Toll Free).