DI SMS 365 | Enterprise Messaging & Operator Services | Delay in delivery of MT & DLR Traffic | TT# MNOC-43104
Incident Report for Sinch
Resolved
Ticket Number :: MNOC-43104
Services:: DI SMS 365

Description ::
We observed queues related to MT & DLR traffic within our platform
Some of our customers may have observed a potential delay in delivery for MT & DLR traffic.
Currently all the queues have been cleared and traffic delivery has been resumed back to normal.

Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Not Impacted
DR Notification : Potential delay in delivery
Message Manager: : NA
Extranet : NA

Incident Start Date & Time (GMT) : 21 September 14:30 Hrs.
Incident End Date & Time (GMT) : 21 September 15:10 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com
Posted Sep 21, 2022 - 15:10 UTC
This incident affected: Sinch DI Services (SMS 365 Enterprise, SMS 365 Operator).