Delivery Issue Congo - Africell

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-07-28 15:45 UTC
Incident End Time: 2023-07-31 10:00 UTC
Posted Jul 31, 2023 - 13:06 UTC

Update

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.

As soon as we have any updates, they will be shared accordingly.
Posted Jul 30, 2023 - 12:10 UTC

Update

We are continuing to investigate this issue.
Posted Jul 29, 2023 - 11:03 UTC

Update

We are continuing to investigate this issue.
Posted Jul 29, 2023 - 02:01 UTC

Update

We are continuing to investigate this issue.
Posted Jul 28, 2023 - 21:13 UTC

Update

We are continuing to investigate this issue.
Posted Jul 28, 2023 - 18:01 UTC

Investigating

We are currently observing delivery issues towards Congo - Africell

Incident Start Time: 2023-07-28 15:45 UTC
Impact: Delayed / Undelivered MT's/MO's/DR's

We will update as soon as we have more information.
Posted Jul 28, 2023 - 16:48 UTC
This incident affected: External Connectivity (SMS - EMEA).
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