We are writing to inform you that queues have been cleared and traffic is back to normal.
Incident Start Date & Time (GMT) : 08 Jun 2022 15:30 Hrs. Incident End Date & Time (GMT) : 09 Jun 2022 05:00 Hrs.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com
Posted Jun 09, 2022 - 05:30 UTC
Identified
The queues are gradually decreasing and we will update with further improvements.
Posted Jun 09, 2022 - 00:49 UTC
Update
We are continuing to investigate this issue.
Posted Jun 08, 2022 - 17:42 UTC
Investigating
Ticket Number :: MNOC-40373 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform.
This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery
Incident Start Date & Time (GMT) : 08 Jun 2022 15:30 Hrs.