DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-39826
Incident Report for Sinch
MM7 queues have been processed.

Incident is resolved.
Posted May 15, 2022 - 02:39 UTC
MM7 queues built within our platform are due to high traffic.
We observe that the queues are decreasing gradually. We will update on further improvements.
Posted May 15, 2022 - 00:40 UTC
Ticket Number :: MNOC-39826
Services:: DI MMS 365 - MM7

Description ::
Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform.
This would potentially cause delay in delivery for Multimedia messages.

Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Potential delay in delivery
DR Notification : Potential delay in delivery
Message Manager: : Not Impacted
Extranet : Not Impacted

Incident Start Date & Time (GMT) : 14 May 2022 15:00 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com.
Posted May 14, 2022 - 15:14 UTC
This incident affected: Sinch DI Services (MMS 365).